SafePal Extension - Wallet Recovery Guide

Заголовок: Recover your safepal wallet using the browser extension
Описание: Lost access to your SafePal wallet? This guide explains how to use the official SafePal browser extension to restore your wallet using your secret recovery phrase. Follow clear steps to regain control of your assets.

Restore Access to Your safepal wallet extension Wallet Using the Browser Extension Recovery Method

If you need to access your SafePal assets on a new computer or after reinstalling your system, the browser extension provides a direct path to recovery. This process relies on your secret recovery phrase, the 12 or 24-word mnemonic you saved during the initial wallet setup. Ensure you have this phrase physically written down and within reach before you proceed; it is the only key to your funds.


Install the official SafePal extension from the Chrome Web Store or other supported browser marketplaces. Once added, open the extension and click 'Import Wallet'. You will be presented with a field to enter your recovery phrase. Type each word in the exact order, with a single space between them, and double-check for any typing errors. Accuracy here is non-negotiable for a successful restoration.


After entering the phrase, you will set a new secure password for the extension's local encryption. This password protects access to the extension on this specific browser and device. Finally, confirm the recovery by re-entering your secret phrase when prompted. Your wallet interface will then populate, displaying all your previous balances and transaction history, fully restored and ready for use.



Recover Your SafePal Wallet Using the Browser Extension

Install the official SafePal browser extension from the Chrome Web Store or other supported browser stores. Open the extension and click the 'Import Wallet' button on its welcome screen.


You will see three recovery methods. Choose the one that matches your backup.






Recovery Method
What You'll Need
Best For






Seed Phrase
Your 12, 18, or 24-word mnemonic phrase.
Standard recovery from a written backup.




Private Key
The long string of letters and numbers for a single wallet.
Recovering one specific wallet address.




SafePal Backup File
The encrypted .dat file and its password.
Quick restoration from a SafePal software backup.




Select 'Seed Phrase' for the most common method. Enter your words in the exact order, with a single space between each. Double-check for spelling errors before proceeding.


Set a strong password for your extension wallet. This password encrypts your wallet data locally on this browser and is required for future access or sending transactions. Confirm the password and click 'Confirm' to complete the process.


Your wallet balances and transaction history will load automatically. For security, send a small test transaction from this recovered wallet to verify you have full control before transferring larger amounts.



Preparing Your 12 or 24-Word Secret Recovery Phrase

Locate your physical backup sheet where you wrote the words during your initial wallet setup. If you cannot find it, you must pause; recovering without the phrase is impossible.


Verify the word count: your phrase will contain exactly 12 or 24 words. Check the order twice, ensuring each word matches your original list precisely. A single misplaced word will block access to your funds.


Type the words manually into the extension's recovery field. Copy-pasting from a digital file creates a security risk. Enter the words in the numbered boxes, matching word #1 to position one.


Double-check for typos before proceeding. The extension will not show you what you typed, so accuracy on the first attempt matters. Confirm the sequence one final time, then submit the form to begin the wallet restoration process.



Installing the Official SafePal Browser Extension

Download the extension only from the official Chrome Web Store or the SafePal website. Unofficial sources can compromise your recovery phrase and assets.


Open your browser's extension store and search for "SafePal Wallet." Confirm the developer is listed as "SafePal" and check the number of users and reviews for authenticity. Select Add to Chrome and then click Add Extension in the confirmation dialog. A small puzzle piece icon will appear in your browser's toolbar once installation finishes.


Click the new SafePal icon to launch the extension. You will see two clear options: Create Wallet and Import Wallet. Since your goal is recovery, select "Import Wallet." This directs you to the secure interface for entering your secret recovery phrase.


Before you proceed, ensure your browser is updated. Close any unnecessary tabs or applications to minimize the risk of screen recording or phishing software capturing your sensitive data. The extension works best in a clean, private browsing environment for this critical step.



Initiating the Wallet Recovery Process

Open your SafePal browser extension and click the "I have a wallet" button on the welcome screen.


Select the "Recover Wallet" option, which will present you with three distinct recovery methods. Choose the one that matches your backup situation: Seed Phrase, Private Key, or SafePal Hardware Wallet connection.


If using a seed phrase, carefully type or paste all 12 or 24 words in the exact order you recorded them. Double-check each word for spelling errors and confirm the sequence is correct before proceeding.


The system will then ask you to set a new, strong password for your recovered wallet. Create a unique password that you don't use elsewhere, combining letters, numbers, and symbols.


After confirming the password, the extension will begin restoring your wallet and its associated addresses. This process only takes a moment, and you'll regain access to your assets and transaction history.



Entering and Verifying Your Recovery Phrase Correctly

Type your 12 or 24-word phrase directly into the extension's recovery field in the exact order provided. The browser extension will display individual input boxes for each word.


Follow these steps for accuracy:





Find a private space where your screen is not visible to others.


Enter words exactly as spelled on your physical backup sheet; the phrase is case-insensitive.


Double-check for common typos, like mixing up "there" and "their" or "wear" and "where".


Do not let your browser auto-save or auto-fill the recovery phrase field.



After entering all words, the extension will typically ask you to confirm a subset of them. You might need to correctly select, for example, the 3rd, 7th, and 15th word from your list. This verification step ensures you have the sequence right before proceeding.


If an error message appears, stay calm. Carefully re-read your backup. A single incorrect or swapped word will cause the process to fail. Isolate the problematic word and verify its spelling and position. The wallet will only restore if every word and its order perfectly matches your original creation.


Once the verification is successful, you will be prompted to set a new, strong password for the browser extension wallet. This password protects this specific installation and is separate from your recovery phrase.



Setting a New Password and Completing Setup

Create a strong password that is unique to this wallet. Do not reuse passwords from other websites or services.


Your new password must be at least 8 characters long. Include a mix of uppercase letters, lowercase letters, numbers, and symbols for better security.


Confirm the password by typing it again in the next field. Ensure both entries match exactly before proceeding.


You will see a final confirmation screen. Review the wallet address displayed to confirm the recovery was successful.


Take a moment to explore the extension's interface. Locate where your tokens are listed and where the 'Send' and 'Receive' functions are.


Your wallet is now active. Consider sending a small test transaction to verify everything works correctly before managing larger amounts.



Q&A:


I lost my phone with the Safepal app. Can I recover my wallet using only the browser extension?

Yes, you can. The browser extension functions as a standalone wallet. To recover, install the Safepal extension, click "Import Wallet," and select your recovery method. You will need your original 12 or 24-word Secret Recovery Phrase (mnemonic phrase). Enter it along with your wallet password. This process rebuilds your wallet in the extension, granting full access to your assets and transaction history. It works because your recovery phrase is the master key to your wallet on any compatible platform.



What exact information do I need to have on hand before starting the recovery in the browser extension?

You must have two things: your Secret Recovery Phrase (the 12 or 24 words created when you first set up your wallet) and your wallet password. The phrase restores access to your blockchain accounts and funds. The password is needed to decrypt and use the wallet within the extension itself. Do not start the process without both. If you have a Safepal hardware wallet, you would use the "Connect Hardware Wallet" option instead, which does not require typing your phrase.



Is it safe to type my secret phrase into the browser extension? Could it be stolen?

The Safepal extension is designed to keep your phrase secure within the browser's isolated environment. However, safety depends heavily on your device's health. Never recover your wallet on a public, shared, or malware-infected computer. Ensure your browser and operating system are updated. The extension itself does not transmit your phrase online; it uses it locally to generate your private keys. For maximum security, consider using a dedicated device for crypto activities and always verify you are using the official Safepal extension from the Chrome Web Store.



After recovering my wallet in the extension, will my assets and custom tokens from the mobile app be visible?

Yes. Your assets are stored on the blockchain, not in a specific app. The extension, using your recovery phrase, will generate the same public addresses. All funds associated with those addresses will appear. For custom tokens you added manually on the mobile app, you may need to re-add them within the extension's interface by finding the token's contract address. Your transaction history will also be visible as it is recorded on the public ledger.



I recovered my wallet, but now the extension shows a different receiving address. Did I do something wrong?

Probably not. Most wallets generate multiple addresses from a single recovery phrase. The extension likely derived the same sequence of addresses but might be displaying a different one from the list compared to your mobile app. To check, compare the first address (Account 1) from your old mobile backup with the first address in the extension. They should match exactly. You can use any of your derived addresses; they are all controlled by your recovered wallet. Always perform a small test transaction when unsure.



I lost my phone with the Safepal app. Can I get my crypto back using only the browser extension and my secret recovery phrase?

Yes, you can fully recover your wallet. The browser extension functions as a standalone wallet, not just a bridge to your phone. Here’s what to do: Install the Safepal extension from the official Chrome Web Store. Open it and select "Import Wallet." You will be asked for your Secret Recovery Phrase (the 12 or 24-word mnemonic phrase you wrote down when first creating your wallet). Enter all words in the exact order, with a single space between each word. After submitting, you can set a new password for the extension. This process recreates your wallet's master keys, restoring access to all your assets and transaction history on the connected blockchains. Your funds are not stored in the app or extension; they are on the blockchain. The recovery phrase is the key to access them from any compatible wallet software.



After recovering my wallet in the extension, some of my tokens aren't showing up. What's wrong?

This is a common issue and is usually not a cause for alarm. The recovery phrase restores your core wallet addresses, but the extension's interface may not automatically display every token. First, ensure you are looking at the correct blockchain network. If your tokens are on Binance Smart Chain but the extension is set to Ethereum, they won't be visible. Switch networks using the menu at the top. If you're on the right network and a specific token is still missing, you may need to add its contract address manually. Find the "Add Token" or "Custom Token" button, usually at the bottom of your assets list. You will need the official token contract address for the correct network, which you can get from a block explorer like BscScan or Etherscan. Paste the address, and the token's symbol and balance should appear. This action doesn't "add" tokens; it simply makes the extension's interface recognize and display assets that are already in your wallet.